Report A Repair

If you live in one of our rental properties and are experiencing a maintenance issue, or require assistance with a repair, please get in touch and upload photos where necessary, using our Report a Repair tool.

Repairs will then be dealt with and prioritised accordingly. Please note – Emergency repairs, such as actively leaking water or immediately dangerous situations should also be reported to our team by calling 0191 383 2123.

Report A Repair

"*" indicates required fields

(Include make, model and description of the appliance where applicable)
Accepted file types: mov, mp4, ogg, png, jpg, pdf, heic, heif, jpeg, Max. file size: 10 MB.
Authorisation*
(You give authorisation for a member of Frampton & Roebuck staff and/or a contractor to assess the problem using keys which we hold for the property.)