‘Durham born and bred with over twenty years of experience in estate agency’
“It’s our own business and it’s our names above the door so we care passionately about building a reputation for first class service on all levels, and we are proud to have received recognition for our efforts having been nominated and voted for by our clients at the Estate Agent of the Year Awards (The ESTAs) - and receiving awards in 2016 & 2017 for North East Letting Agent of the Year.
There is no ‘one size fits all’ approach to looking after Landlord and Tenants alike. What is a Landlord’s valuable investment, or potentially their former residence, is now the home of the Tenants and their family. It is vital that we tailor-make each service to ensure that each Tenancy is handled with the care and attention that all our clients expect.”
Having both forged careers with one of the region’s most well-known Estate Agents & Chartered Surveyors, and lived their lives in County Durham, Steven Frampton and Simon Roebuck have gained a wealth of knowledge of Durham City and it’s surrounding areas.
Property professionals with experience in all aspects of the lettings and management process, from the Marketing & Advertising, Credit Checks & Referencing, to the Property Management & Accounting with a thorough understanding of legal implications and up to date Tenancy Legislation. Providing Tenant Finding Services to all Landlords, alongside single tenancy, or portfolio management.
In addition to a degree in Marketing, Steven’s path in Estate Agency started at an early age due to his family ties in the established Agency – Kimmitt & Roberts.
Simon also gained a valuable amount of experience having started his journey in Estate Agency with one of the largest agencies in the North East – covering a network of some 30 branches.
As Landlord’s themselves, they understand the necessity of maintaining a healthy, and long-standing relationship between Landlord and Tenant.
“Based on our years of experience, we’ve come to understand the importance of Letting Agents having the relevant qualifications, and being members of the various Accreditation Bodies. For too long, we feel it has been far too easy for Agents to simply sprout-up as a ‘back bedroom outfit’ without any requirement to demonstrate that they have the means, knowledge, and expertise needed to ensure that the Landlord, their Property, and most importantly, their Tenants’ monies are being handled in the correct or legal manner.
Having both gained the professional industry qualifications in Residential Lettings & Property Management, we have a thorough understanding of the legal position of us, as an Agent, and all best practises when dealing with all aspects of Residential Tenancies”